OneCare Terms and Conditions - Hot Springs

 

I understand that CHI St. Vincent OneCare is intended as a secure online source of confidential medical information. If I share my CHI St. Vincent OneCare ID and password with another person, that person may be able to view my health information, and information about someone who has authorized me as a CHI St. Vincent OneCare proxy.

 

I agree that it is my responsibility to select a confidential password, to maintain my password in a secure manner, and to change my password if I believe it may have been compromised in any way.

 

I understand that the use of CHI St. Vincent OneCare is voluntary and I am not required to use CHI St. Vincent OneCare or to authorize a CHI St. Vincent OneCare proxy. I understand that access to CHI St. Vincent OneCare is provided by my physician's office as a convenience to its patients and that my physician office has the right to deactivate access to CHI St. Vincent OneCare at any time for any reason.

 

I understand that CHI St. Vincent OneCare contains selected, limited medical information from a patient's medical record and that CHI St. Vincent OneCare does not reflect the complete contents of the medical record. I also understand that a paper copy of a patient's medical record may be requested from the physician's office.

 

I understand that my activities within CHI St. Vincent OneCare may be tracked by computer audits and entries I make in my CHI St. Vincent OneCare record or communications I send to my physician though CHI St. Vincent OneCare may become part of my medical record.

 

For the best experience using CHI St. Vincent OneCare, click here to learn about the minimum browser requirements.

 

Proxy Terms and Conditions

 

I hereby declare that I am the legal guardian for the child/children I am gaining proxy access to. As a proxy, I understand that I will be able to access the medical record for the children I have selected. I understand that I will need to produce legal paperwork (if needed) that verifies my rights to the child’s medical record.

 

I understand that CHI St. Vincent OneCare is intended as a secure online source of confidential medical information. If I share my CHI St. Vincent OneCare ID and password with another person, that person may be able to view my health information, and information about someone who has authorized me as a CHI St. Vincent OneCare proxy.

 

I agree that it is my responsibility to select a confidential password, to maintain my password in a secure manner, and to change my password if I believe it may have been compromised in any way.

 

I understand that the use of CHI St. Vincent OneCare is voluntary and I am not required to use CHI St. Vincent OneCare or to authorize a CHI St. Vincent OneCare proxy. I understand that access to CHI St. Vincent OneCare is provided by my physician’s office as a convenience to its patients and that my physician office has the right to deactivate access to CHI St. Vincent OneCare at any time for any reason.

 

I understand that CHI St. Vincent OneCare contains selected, limited medical information from a patient’s medical record and that CHI St. Vincent OneCare does not reflect the complete contents of the medical record. I also understand that a paper copy of a patient’s medical record may be requested from the physician’s office.

 

I understand that my activities within CHI St. Vincent OneCare may be tracked by computer audits and entries I make in my CHI St. Vincent OneCare record or communications I send to my physician though CHI St. Vincent OneCare may become part of my medical record.

 

For the best experience using CHI St. Vincent OneCare, click here to learn about the minimum browser requirements.

 

Terms of Service

MyMercy MFA (Multi-Form Factor Authentication)

  1. MyMercy MFA is a program that will send a one-time use verification code via SMS that you enter while logging into MyMercy. This extra layer of security helps ensure that you’re the only person who can log in to your account, even if someone else knows your username and password.
  2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, please follow instructions on your account settings page to activate SMS, and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 888-986-3729.
  4. Carriers are not liable for delayed or undelivered messages.
  5. Message and data rates may apply. Message frequency will be one message per request. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy: https://www.mercy.net/about/legal-notices/