Visitor Guidelines
TWO VISITORS AT A TIME will be allowed to see a patient. One visitor may spend the night with patients not being treated in the ICU. Instances that would require more than one visitor at a time will be evaluated on a case by case basis. No children under 12 can visit in the ICU/CCU. Children under 12 visiting patients must be supervised by a responsible adult at all times. Children under 12 may be restricted in certain situations based on patient condition. If a patient is COVID-19 positive, no visitors will be allowed. Read our full visitor policy for more details.
Non-discrimination Notice
CHI St. Vincent complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. CHI St. Vincent does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Click here to read our full non-discrimination notice.
Patient Safety
For FY25, our Hospital is focusing on improving the safety and quality of our care. Focused performance improvements include: Acute Care and Ambulatory Care Patient Experience, Sepsis Mortality, 7 Day Readmissions, Hospital Acquired Infections such as CAUTI, CLABSI, C. Difficile, Patient death or serious injury associated with a fall while being cared for in a healthcare setting, and Stage 3, Stage 4, and unstageable pressure ulcers acquired after admission/presentation to a healthcare setting.
For measurable results of our efforts, please review the Hospital Compare website.
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2 St. Vincent Circle
Little Rock, AR 72205 [Get directions]
Parking is free in the Infirmary parking garage. Valet parking is available for a fee.
Phone: 501.552.3000
Infirmary Main Number: 501.552.3000
Patient Information: 501.552.5100
- Admissions: 501.552.8105
- Chaplaincy: 501.552.8111
- Human Resources: 501.552.3670 (due to high volume of calls, we are unable to provide application status updates)
- Social Work: Volunteer Office: Patient Advocacy: Cornerstone Specialty Hospital: 501.265.0625
Arkansas Hospice (Inpatient Center): 501.552.3726
To call information: 501.552.5100
CHI St. Vincent Infirmary/North Billing
PO Box 677712
Dallas, TX 75267-7712
To pay online, click here.
Questions?
For billing and financial assistance questions, please call our Customer Service Department at 501.552.3170 or 877.721.6504.
You may also review other Financial Assistance information online.
To request medical records from CHI St. Vincent Infirmary, Morrilton or North, please download and complete this authorization form. Completed forms should be faxed, mailed or delivered to:
CHI St. Vincent Infirmary
Health Information Management
2 St. Vincent Circle
Little Rock, AR 72205
Phone: 501.552.3659
Fax: 501.552.8658
Hours: Monday-Friday, 8am-4:30 pm
Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.552.3659 to discuss options.
Physician Requests for Medical Records
Your physician's office can FAX a written request to 501.552.8658.
Ciox Health is an approved release of information vendor for CHI St. Vincent in Health Information Management Services.
We have patient portals for our hospitals and clinics. Choose one here.
Automatic Teller Machines
There are two ATMs inside the hospital on the first floor. You can find them near the main entrance to the cafeteria.
Cafeteria
For your convenience, at CHI St. Vincent Infirmary, our cafeteria is open every day from 6am-7:30pm, with a break from 10-10:30am to set up for lunch. Main entrées, grab-and-go snacks, a grill for hamburgers and more, and a salad bar made to order are available. We also have a Subway sandwich restaurant.
Chapel
Our chapel is located on the first floor of the hospital. Our chaplains are also available to meet with families. Check the chapel for information about mass times.
Gift Shop
Our gift shop carries a wide variety of items, from flowers and get well cards for your loved one, to candy and T-shirts. All major credit cards are accepted.
The gift shop, located on the first floor, is open:
- Monday-Friday: 7am-8:30pm
- Saturday: 8am-7pm
- Sunday: 9am-7pm
Newspaper and Magazines
Our gift shop, located on the first floor, sells the Arkansas Democrat-Gazette and magazines.
Security/Lost and Found
Please call our Security department for assistance at 501.552.3535 if:
- You or a visitor lost or found something in the hospital.
- You have any security concern, including asking for an escort to your car at night.
300 Werner Street
Hot Springs, AR 71913 [Get directions]
Parking is free.
Phone: 501.622.1000
Hot Springs Rehabilitation Hospital
1636 Higdon Ferry Road
Hot Springs, AR 71913 [Get directions]
Phone: 501.561.2000
Hot Springs Main Number: 501.622.1000
Patient Information: 501.622.1000
- Admissions: 501.622.1077
- Chaplaincy: 501.622.1034
- Human Resources: 501.622.1030 (due to high volume of calls, we are unable to provide application status updates)
- Social Work: 501.622.1031
- Volunteer Office: 501.622.1033
- Patient Advocacy: 501.622.3991 (call to share your compliments or concerns)
To call information: 501.622.1000
To make a payment by check, mail it to:
CHI St. Vincent Hot Springs
Attn: Cashiers
300 Werner
Hot Springs, AR 71913
To pay online, click here. (online bill pay portal)
Questions?
Billing questions, please call the Customer Service Department at 844.304.1029
Financial Assistance, please call 844.286.5546
You may also review other Financial Assistance information online.
To request medical records from CHI St. Vincent Hot Springs- for patients requesting their own records click here. For records to be provided/sent to someone else please down and complete this authorization form. Completed forms should be faxed, mailed or delivered to:
CHI St. Vincent Hot Springs
Attn: Health Information Management
(1st Floor of Hospital)
300 Werner Street
Hot Springs, AR 71913
Phone: 501-622-1011
Fax: 501-622-2040
Hours: Monday-Friday, 8am-4:30 pm
Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.
Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.622.1814 to discuss options.
Clinics, Hospitals Medical Records Requests
Your physician's office can FAX a written request to 501-622-2040.
Patient, Attorney, Court Orders, Insurance Record Requests
Hospitals, clinics and other facilities needing records for Continuation of Care please fax to 501-622-1687.
Patient, Insurance and Attorney requests please fax to 501.622.1687.
We have patient portals for our hospitals and clinics. Choose one here.
Automatic Teller Machines (ATM)
There is an ATM in the hospital's lobby near the main information desk.
Cafeteria
The cafeteria, located on the first floor, is open every day. Hours are:
- Breakfast: 7-9:45am
- Lunch: 10:45am-1:30pm
- Dinner: 5-7:30pm
-
Snacks are available from the vending machines
Chapel
Our chapel is located near the main entrance of the hospital. Our chaplains are available to meet with families. Check the chapel for information about mass times.
Gift Shop
*Hours may be adjusted due to COVID. Please check with the gift shop before ordering gifts through the website.
Our gift shop, with a large variety of items available, is located on the first floor. All major credit cards are accepted. The gift shop is open:
- Monday-Friday: 8am-4pm
- Saturday: 11am-3pm
- Sunday: Closed
Newspapers
Newspapers may be purchased in the first floor lobby.
Security/Lost and Found
Please call our Security department for assistance at 501.622.2323 if:
- You or a visitor lost or found something in the hospital.
- You have any security concern, including asking for an escort to your car at night.
CHI St. Vincent Morrilton
4 Hospital Drive
Morrilton, AR 72110 [Get directions]
Parking is free.
Phone: 501.977.2300
Morrilton Main Number: 501.977.2300
Patient Information: 501.977.2300
- Admissions: 501.977.2415
- Chaplaincy: 501.977.2300 (and page Chaplain on call)
- Human Resources:501.552.3670 (due to high volume of calls, we are unable to provide application status updates)
- Social Work: 501.977.2352
- Volunteer Office: 501.977.2455
- Patient Advocacy: 501.977.2413 (call to share your compliments or concerns)
To call information: 501.977.2300
CHI St Vincent Morrilton Billing
PO Box 677726
Dallas TX 75267-7726
To pay online, click here.
For billing and financial assistance questions, please call our Customer Service Department at 501.552.3170 or 877.721.6504.
You may also review other Financial Assistance information online.
To request medical records from CHI St. Vincent Infirmary, Morrilton or North, please download and complete this authorization form. Completed forms should be faxed, mailed or delivered to:
CHI St. Vincent Infirmary
Health Information Management
2 St. Vincent Circle
Little Rock, AR 72205
Phone: 501.552.3659
Fax: 501.552.8658
Hours: Monday-Friday, 8am-4:30 pm
Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.552.3659 to discuss options.
Physician Requests for Medical Records
Your physician's office can FAX a written request to 501.552.8658.
Ciox Health is an approved release of information vendor for CHI St. Vincent in Health Information Management Services.
We have patient portals for our hospitals and clinics. Choose one here.
Automatic Teller Machines (ATM)
An ATM is located outside of the Cafeteria on the first floor.
Cafeteria
For your convenience, at CHI St. Vincent Morrilton, our cafeteria is open Monday-Sunday from 7:30-9am for breakfast, 11am to 2pm for lunch. There are no dinner services, but you may get a snack from the vending machines located just across the hall. The cafeteria is located on the first floor.
Chapel
Our chapel is located on the first floor. Our chaplains are also available to meet with families.
Gift Shop
*Hours may be adjusted due to COVID
Our gift shop, with a large variety of items available, is located on the first floor of the hospital. It is open Monday-Saturday, 9am-5pm, and closed on Sundays. All major credit cards are accepted.
Newspapers
There is an Arkansas Democrat-Gazette newsstand just outside the main entrance to the hospital.
Security/Lost and Found
Please call our Security department for assistance at 501.977.2445 or 501.517.8706 if:
- You or a visitor lost or found something in the hospital.
- You have any security concern, including asking for an escort to your car at night.
2215 Wildwood Ave [Get directions]
Sherwood, AR 72120
Parking is free.
Phone: 501.552.7100
Take a virtual tour.
North Main Number: 501.552.7100
Patient Information: 501.552.7100
- Admissions: 501.552.7190
- Billing: 501.552.3170 or 877.721.6504
- Chaplaincy: 501.552.7114
- Human Resources: 501.552.3670 (due to high volume of calls, we are unable to provide application status updates)
- Social Work: 501.552.7289
- Patient Advocacy: 501.552.7107 (call to share your compliments or concerns)
To call information: 501.552,7100
CHI St. Vincent Infirmary/North Billing
PO Box 677712
Dallas, TX 75267-7712
To pay online, click here.
Questions?
For billing and financial assistance questions, please call our Customer Service Department at 501.552.3170 or 877.721.6504.
You may also review other Financial Assistance information online.
To request medical records from CHI St. Vincent Infirmary, Morrilton or North, please download and complete this authorization form. Completed forms should be faxed, mailed or delivered to:
CHI St. Vincent Infirmary
Health Information Management
2 St. Vincent Circle
Little Rock, AR 72205
Phone: 501.552.3659
Fax: 501.552.8658
Hours: Monday-Friday, 8am-4:30 pm
Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.552.3659 to discuss options.
Physician Requests for Medical Records
Your physician's office can FAX a written request to 501.552.8658.
Ciox Health is an approved release of information vendor for CHI St. Vincent in Health Information Management Services.
We have patient portals for our hospitals and clinics. Choose one here.
Automatic Teller Machines (ATM)
There are no ATMs in the hospital.
Cafeteria
For your convenience, at CHI St. Vincent North, our cafeteria is open Monday-Friday from 6:30-9:30am for breakfast, and 11am-2pm for lunch. There are no dinner services, but you may get a snack from the vending machines. The cafeteria is located on the first floor.
Chapel
Our chapel is located near the main entrance of the hospital. Our chaplains are also available to meet with families.
Gift Shop
Our gift shop, with a large variety of items available, is located on the first floor and is open Monday-Friday, 9am-5pm. All major credit cards are accepted.
We also offer an online gift shop. Find flower, balloons, stuffed animals and more.
Lost and Found
If you or a visitor lost something in the hospital, call 501.552.3000. Ask for the Maintenance Department and they will assist you.
Newspapers
Ask a volunteer if a daily newspaper is available
Security
Call 501.552.3000. Ask for the Security Department and they will assist you. For help between 3:30pm - 7am, call 501.993.3660.