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CHI St. Vincent Hot Springs

300 Werner St, Hot Springs, AR 71913

Hospital

General Hours:

Diagnostic Imaging Center Hours:

Emergency Room Hours:

Diagnostic Imaging Center Hours:

Call: 501-622-1000

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Resources
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Patients and visitors
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FAQs

About this location

CHI St. Vincent Hot Springs is a 280-bed faith-based, not-for-profit hospital serving the health care needs of Hot Springs and communities throughout southwest Arkansas. As the only Level II trauma center in the southwest part of the state, CHI St. Vincent Hot Springs is the regional referral center for cardiology, trauma, neurosciences, orthopedics, oncology and critical care and pulmonary conditions. We offer a complete array of services, including cancer care, heart care, outpatient rehabilitation, skilled nursing, weight loss surgery, pain management and comprehensive women's services. The cancer center is proud to be able to provide full support and cancer care to patients through its medical and radiation oncology programs.

Resources

Services at this location

CHI St. Vincent Primary Care - Hot Springs

Primary Care

General Hours:

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CHI St. Vincent Neurology Clinic - Hot Springs

Specialty Center

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CHI St. Vincent Gastroenterology Clinic - Hot Springs

Specialty Center

General Hours:

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Patients and visitors

Thank you for choosing CHI St. Vincent Hot Springs for your care. Our dedicated team of physicians, nurses and staff is committed to your health, well-being and satisfaction—providing compassionate care that extends beyond medicine. We strive to heal the body, mind and spirit in a welcoming and supportive environment. Our friendly staff is always here to assist you, whether you have questions about your rights as a patient, visiting hours, medical records and more.

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Billing and insurance

We understand that everyone's path to health and wellness is unique. From getting estimates and financial assistance to paying your bills, we're here to make it easier for you and help you navigate this process with confidence.

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Insurance accepted

Frequently asked questions

To promote healing and safety, two visitors at a time are allowed per patient.

One visitor may stay overnight, except for patients in the ICU.
Exceptions for additional visitors will be considered on a case-by-case basis.
Children under 12 are not permitted in the ICU/CCU.
Children under 12 must be supervised by a responsible adult at all times and may be restricted in certain situations based on the patient’s condition.

Read full visitor policy

We provide free interpreter services for our limited English-speaking patients and related communication equipment and services for our hearing-impaired patients.

We offer a variety of resources to meet language needs, including:

Face-to-face interpreters for many languages, including Spanish and American Sign Language
Over-the-phone interpreters for most spoken languages
Video-remote interpreting for American Sign Language

For questions about interpreter services, please speak with your care provider for more information or assistance.

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At CHI St. Vincent, we are dedicated to ensuring you have an excellent health care experience. Our hospital team is here to address any concerns you or your family may have.

If we’re unable to resolve your concerns, you can report your complaint online directly with The Joint Commissionopens in a new tab. You can also mail your concerns to:

Office of Quality and Patient Safety

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, Illinois 60181

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When you see a doctor, health care provider or visit a health care facility that is not in your health insurance network, such as in an emergency, you may incur other costs or be responsible for the entire bill.

The No Surprises Act protects consumers who have health coverage through their employer (including federal, state, or local government employers), the Health Insurance Marketplace® or an individual health plan purchased directly from an insurance company.

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CHI St. Vincent Hot Springs earned the prestigious Magnet designation from the ANCC Magnet Recognition Program®opens in a new tab in 2020, recognizing excellence in nursing services. In April 2025, the hospital will apply for redesignation.

Patients, families, staff and community members are invited to share their feedback as part of this process. Comments can be submitted via email or direct mail.

Read the ANCC Magnet Recognition Program® – Site Visit Public Notice to learn more or submit comments.

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Before your visit

Visitor guidelines

Patients may have up to two visitors at a time. One visitor is allowed to stay overnight, except in the ICU. Special requests will be reviewed on a case-by-case basis.

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Medical records

We take extra care to keep your health information safe. Request your medical records by mail, in person or online.

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Patient portal

Managing your health between visits has never been easier with OneCareopens in a new tab. Sign in to access our secure portal or call 1-844-419-1010 to get started.

Gift shop

Our gift shop, located on the first floor, is open: Monday – Friday: 8 a.m. to 4 p.m. Saturday: 11 a.m. to 3 p.m. Sunday: Closed

Awards and recognition

Notice: "Find a Location is provided" by CommonSpirit Health as a convenience to you. The information on each participating location is submitted to CommonSpirit Health by each location and is not independently verified by CommonSpirit Health. Each location is solely responsible for the completeness and accuracy of the information listed about them. CommonSpirit Health is not responsible for any loss or damages caused by your reliance on the location information contained on Find a Location. You should telephone the location's office in advance to verify the accuracy of the information.

Services and specialties

Patient resources

Services and specialties

Patient resources