CHI St. Vincent Hot Springs

St. Vincent Hot Springs
CHI St. Vincent Hot Springs
300 Werner Street
Hot Springs, AR 71913 [Get directions]
Parking is free.
Phone: 501.622.1000

Hot Springs Rehabilitation Hospital
1636 Higdon Ferry Road
Hot Springs, AR 71913 [Get directions]
Phone: 501.561.2000

CHI St. Vincent Hot Springs

  • Main Number: 501.622.1000
  • Admissions: 501.622.1077
  • Chaplaincy: 501.622.1034
  • Patient Information: 501.622.1000
  • Social Work: 501.622.1031
  • Volunteer Office: 501.622.1033
To call a patients room directly: 501.622.1_ _ _ (+ room #)
To call information: 501.622.1000

General Visiting Hours for CHI St. Vincent Hot Springs

General visiting hours are 8am - 8pm, unless otherwise specified. If you have a question about a particular unit's visiting hours, please call 501.622.1000.

For the benefit of our patients, children under 12 years of age are allowed to visit patients with adult supervision and after checking with the nurses’ station. If you have questions regarding the number of visitors permitted or visiting hours, please check with your nurse.

Critical Care Units

At CHI St. Vincent Hot Springs, all Critical Care Units have open visitation, 24 hours a day. On the critical care units, the nurse will communicate with you about visiting and will answer your questions.

Automatic Teller Machines (ATM)
There are no ATMs in the hospital.

The cafeteria, located on the first floor, is open every day. Hours are:


  • Breakfast: 7am - 9:45am
  • Lunch: 10:45am - 1:30pm
  • Dinner: 5pm - 7:30pm
  • Snacks are available from the vending machines.

Gift Shop
Our gift shop, with a large variety of items available, is located on the first floor. All major credit cards are accepted. The gift shop is open:

  • Monday - Friday: 8am - 4pm
  • Saturday: 11am - 3pm
  • Sunday: Closed


Newspapers may be purchased in the first floor lobby.

Security/Lost and Found

Please call our Security department for assistance at 501.622.2323 if:


  • You or a visitor lost or found something in the hospital.
  • You have any security concern, including asking for an escort to your car at night.

Smoking on any hospital campus is prohibited under the law.


Access OneCare for CHI St. Vincent Hot Springs Hospital and 

  • Make appointments
  • View test and lab results
  • Request prescription renewals
  • Email your care team; and more!
OneCare Hot Springs Frequently Asked Questions
OneCare Terms and conditions

OneCare Internet Privacy Policy

To request medical records from CHI St. Vincent Hot Springs, please download and complete this authorization form. Completed forms should be faxed, mailed or delivered to:

CHI St. Vincent Hot Springs
Attn: Health Information Management
(1st Floor of Hospital)
300 Werner Street
Hot Springs, AR 71913

Phone: 501.622.1814

Fax: 501.622.1687

Hours: Monday - Friday, from 8am - 4:30 pm

The first 10 pages are free, then $0.25 cents for each page after that. If the file is very large, which it would be if you’ve been in the hospital more than once, you may call for an estimate of the cost.

Time to receive medical records
It will take about 7-10 business days for records within the past 10 years. It will take about 2-3 weeks for records older than 10 years.

Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501-622-1814 to discuss options.

Physician Requests for Medical Records
Your physician's office can FAX a written request to 501.622.1687.

To make a patient payment by check, please mail it to:
Mercy Business Office
1730 E Portland Street
Springfield MO 65804


CHI St Vincent Hot Springs
Attn: Cashiers
PO Box 29001
Hot Springs AR 71903

For billing and financial assistance questions, please call
Financial Counselors: 501.622.1167 or 501.622.2192 or

Customer Service Department: 844.304.1029 or 844.764.6850 

About Us

In 1888, two vitally important developments occurred in the history of Arkansas health care. A pair of pioneering hospitals both opened: St. Vincent Infirmary in Little Rock and St. Joseph’s in Hot Springs. In 2014, St. Joseph's became part of CHI St. Vincent and changed its name to reflect the new partnership. With more than 300 licensed beds, CHI St. Vincent Hot Springs is a faith-based, not-for-profit organization serving the health care needs of Hot Springs, Ark., and surrounding communities.

We also have a Rehabilitation Hospital on our South Campus in partnership with HealthSouth.

Emergency and Trauma Care

Our Emergency Department (often referred to as Emergency Room or ER) provides emergency care for both adult and pediatric patients 24 hours a day. We have experienced, compassionate physicians and nurses on staff in the emergency room, who specialize in emergency medicine. We also have a Level 2 Trauma Center designation. For minor health issues and after hours care, you can turn to one of our Convenient Care clinics.

Medical Group

With an extensive network of primary care and specialty clinics, you can find a doctor who is right for you. Search our easy-to-use Find a Doctor tool or Clinic search.

Centers of Excellence

Throughout Southwest Arkansas, we serve residents who seek advanced care in specialties for cancer treatment, orthopedics and heart care. We're proud to be part of bringing more than 1,000 babies to life each year through our maternity program.

Hot Springs Partners with Genesis Cancer Center to Provide Medical Oncology Services

Dec 19, 2016

HOT SPRINGS, Ark. (Dec. 19, 2016) – CHI St. Vincent Hot Springs has partnered with Genesis Cancer Center to enhance oncology services for patients in Hot Springs and the entire region.

Starting January 1, 2017, medical services provided at the CHI St. Vincent Medical Oncology Clinic located at 1455 Higdon Ferry Road, Suite B, will be provided by Genesis Cancer Center.

Dr. Lynn Cleveland, who has been providing medical oncology services at the clinic for several years, will be officially joining the Genesis Cancer Center team. In addition to Dr. Cleveland, Genesis is proud to announce the arrival of Dr. Lingyi Chen M.D. to further expand the community oncology service line.

Dr. Chen is an Arkansas native that graduated from UAMS in 2002 and completed her fellowship at Hahnemann University Hospital, Pennsylvania in 2010. She will be providing services at Hot Springs Village and 1455 Higdon Ferry Road, Suite B, with Dr. Cleveland.

Genesis Cancer Center will maintain its longstanding commitment to patient centered care, along with support and advocacy, while providing access to clinical trials and cutting edge technology. Genesis will continue to shape the future of oncology care in Arkansas providing access to services in multiple satellite offices located in Arkadelphia, Camden, Malvern, Mena, Nashville and most recently Hot Springs Village.

Work will continue with Community Oncology Alliance, Mercy Lodge and Our Promise Cancer Resources to assist in the growth of patient support and advocacy. CHI St. Vincent Hot Springs and Genesis are delighted to align their efforts to further comprehensive cancer care services in the communities we serve. l

“CHI St. Vincent will continue to provide radiation oncology services at the cancer center. We are excited to partner with Genesis Cancer Center to expand medical oncology services,” said Anthony Houston, president of CHI St. Vincent Hot Springs. “We have been working closely with Genesis Cancer Center for many years, and we know the Genesis team provides tremendous patient centered care. This partnership furthers the joint commitment of both CHI St. Vincent and Genesis to provide exceptional comprehensive cancer care services to Hot Springs and the Southwest Arkansas region."

For more information, or to schedule an appointment, please call (501) 623-2731 or (501) 624-7700.

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